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Return Policy

Return Policy

Thank you for choosing OnChair Marketing for your digital marketing needs. We strive to provide exceptional services to all our clients. However, we understand that occasionally circumstances may require a return or refund. Please read our return policy carefully to ensure that you are fully aware of your rights and obligations when seeking a return.

1. Scope of Policy:
This return policy applies to all services provided by OnChair Marketing, including but not limited to digital marketing campaigns, consulting services, and content creation.

2. Eligibility for Returns:
We accept returns and refunds under the following conditions:
- Dissatisfaction with the quality of service provided, as determined by OnChair Marketing.
- Failure to meet agreed-upon project deliverables or deadlines.
- Technical issues resulting in the inability to access or utilize our services.

3. Return Process:
To initiate a return, please contact our customer support team within 30 days of the service delivery date. You can reach us via email at marketing@onchairmarketing.com or by phone at 9289024230 . Please provide your name, contact information, and details of the service for which you are requesting a return.

4. Evaluation and Approval:
Upon receiving your return request, our team will review the details provided and assess the eligibility for a return or refund. We may require additional information or documentation to process your request effectively.

5. Refund Policy:
If your return request is approved, we will initiate a refund to your original method of payment within 5-7 business days. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.

6. Non-Refundable Services:
Certain services provided by OnChair Marketing may not be eligible for returns or refunds. These include but are not limited to:
- Customized marketing strategies and campaigns developed specifically for your business.
- Consultation services provided by our experts.
- Services rendered beyond the 30-day return window.

7. Contact Us:
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Our customer support team is available to assist you and address any inquiries you may have.

OnChair Marketing
Email: marketing@onchairmarketing.com
Phone: 9289024230
Address: H.No - 140 , Vinobapuri , Lajpat Nagar - 2 , New Delhi - 110024

8. Changes to Policy:
We reserve the right to modify or update our return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. Please review this page periodically for updates.

Thank you for entrusting OnChair Marketing with your digital marketing needs. We appreciate your business and are committed to ensuring your satisfaction with our services.

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